1. Personal information collected through the contact form on the website
a) Personal data collected and basis for collection
KOTNIG collects information about your name and surname and e-mail address, age, gender, telephone number only with your consent, which you provide when sending a message via the contact form on the website.
The provision of personal data is not a condition for the use of KOTNIG services, except when strictly necessary for the provision of such services (eg KOTNIG’s contact with an individual requires the entry of at least one individual contact information).
b) Purpose of data collection
KOTNIG will process personal data obtained using the contact form on the website exclusively for the purpose of answering questions, comments, inquiries or messages, and forwarding such a response to your e-mail address or video call. Persons who have a contractual obligation to protect personal data will treat all personal data you provide to us as confidential.
Should there be a need to further process your personal data for a purpose other than the purpose for which you have consented, we will notify you in advance and request your prior written consent.
c) Storage of personal data
KOTNIG stores your personal data in accordance with one of the following retention periods:
– if your data is processed solely on the basis of your explicit consent, until the revocation of your consent to the processing of personal data and if the purpose for which the personal data were obtained is not fulfilled, there was a revocation of consent to the processing of personal data.
– insofar as the retention of personal data is necessary to protect KOTNIG’s interest in the content of the communication initiated through the Contact Form, until the expiry of the deadlines for exercising your rights and obligations or the rights and obligations of KOTNIG
– KOTNIG will permanently delete or anonymize the data after the expiry of the personal data retention period and will no longer be able to link personal data with you.
2. Personal data collected through the installation of cookies
KOTNIG collects information about your IP address, your visits to the website, the time spent on each subpage of the website, the total time visited by the website and how it navigates the website, which it obtains by attaching small text files or cookies to your device. The personal data obtained by KOTNIG by installing the necessary cookies, which only enable the operation of the website, are automatically obtained in order to provide access to the website. Other information not obtained through the use of urgent cookies is obtained by KOTNIG only with your consent.
3. Your rights in relation to the personal data collected
In order to ensure transparent and lawful processing and protection of privacy, everyone has the right to access personal data, the right to request the correction of personal data, the right to request the deletion of personal data, the right to restrict the processing of personal data, the right to revoke consent. personal data and the right to appeal to the Information Commissioner regarding the processing of his personal data. All rights are described in more detail below.
All requests for which you wish to exercise any of the above rights can be sent to email@example.com. KOTNIG reserves the right to verify your identity before proceeding with your request.
a) The right of access to personal data
You can request confirmation at any time that your personal data is being processed. In the case of the processing of personal data, you may additionally request information on the purpose of the processing, the type of personal data being processed, the persons processing your personal data, retention periods or criteria for setting retention periods, the existence of the right of rectification, erasure and restriction processing of personal data, the right to object to the processing of personal data, the right to lodge a complaint with the supervisory authority, the source of the data if the personal data were not obtained directly from you and the possible existence of automated decision-making.
b) The right to rectification of collected personal data
If your personal data processed by KOTNIG is incomplete or incorrect, you may request that such personal data be corrected or supplemented immediately.
c) The right to delete personal data
Deletion of all personal data available for processing by KOTNIG may be required in the following cases:
if the purpose for which your personal data was collected has ceased to exist,
if you have withdrawn your consent to the processing of personal data and there is no other legal basis for the processing, if you have objected to the processing of personal data and all legal conditions are met, if KOTNIG has processed personal data illegally, or
if the deletion of personal data is requested in accordance with the KOTNIG obligation.
d) The right to limit the processing of personal data
You can restrict the processing of your personal data at any time to the extent of:
the data being processed are incorrect and the inaccuracy of the data refers to the period that KOTNIG can verify as a data processor,
the data are processed illegally, or
you need them to assert, enforce or defend legal claims, and KOTNIG, as a processor of personal data, no longer needs this data, as the purpose of the processing has ceased.
e) The right to withdraw consent
f) The right to transfer personal data
You can request your personal data processed by KOTNIG at any time in a structured, frequently used and machine-readable form. Personal data obtained in this way may be transferred to another controller at any time or requested to be transferred directly to another processor.
4. Who processes personal data?
We implement technical and organizational security measures to protect personal data from unauthorized or unauthorized access or use and from accidental loss or compromise of their integrity. We have designed them to take into account their IT infrastructure, the potential impact on an individual’s privacy in line with applicable industry standards and practices. Our contractual processors will only process your personal data if they follow these technical and organizational security measures.
Maintaining data security means protecting the confidentiality, integrity and availability of personal data:
confidentiality and integrity: we will protect the personal data of individuals from unauthorized or illegal processing and from accidental loss, destruction or damage;
Availability: We will ensure that authorized processors can access personal data only and only when necessary.
Our security procedures include: access security, backup, monitoring, inspection and maintenance, security incident management, etc. Depending on the purposes for which we process personal data of individuals, we may disclose them to the following categories of processors:
a) Within the company: employees of the company.
b) We require our business partners to always comply with applicable laws, privacy policies and to closely monitor the confidentiality of your personal information:
advertising, marketing and promotional agencies and providers e.g. MailChimp, Google (Google – cookie identity for remarketing purposes only, Google AdWords ad email, cookie identity for analytics purposes); Facebook – ID cookie for remarketing purposes only, Facebook Custom Audiences email display ad to help us implement and analyze the effectiveness of our campaigns and promotions, Calendly, TypeForm;
external contractors, such as external consultants;
natural and legal persons who are our contractual partners and provide consulting or individual services for the purposes of implementing the contractual relationship between the company;
c) To other third parties: Where required by law or legally necessary to protect:
business (compliance with legislation, requirements of authorities, orders, court proceedings, obligations regarding reporting and transmission of information to authorities, etc.)
verifying or enforcing compliance with company policies and agreements;
Our business partners listed in point b) above, may not process the personal data of individuals only within the scope of our instructions and may not use personal data to pursue their own interests. However, each individual must be aware that processors can be out of points b) and c) above, in particular service providers who may provide you with services within and / or applications or through their own channels, collect your personal data separately. In such a case, they are solely responsible for their supervision, and the cooperation of individuals with them must take place in accordance with their conditions.
6. Authorized person for personal data protection
7. Questions and requirements
If you have any questions or requests, please contact us at firstname.lastname@example.org.
© KOTNIG, trgovina in gostinstvo doo, September 2021